SaaS Sales Executive

Company: SoftMaji InfoTech Private Limited
Location: Lucknow, Uttar Pradesh
Job Type: Full-Time
Work Mode: On-Site
Department: SaaS Sales
Experience: 0 to 3 Years
Salary: ₹20,000 to ₹40,000 per month + Performance Incentives
Openings: 5

About SoftMaji InfoTech

SoftMaji InfoTech Private Limited is an IT company based in Lucknow, Uttar Pradesh.

We work on web development, software development, mobile applications, digital marketing and SaaS products.

We develop software products that help businesses, schools, institutions and other organizations manage their daily operations.

We are looking for a SaaS Sales Executive who can understand our software products, speak with potential customers, demonstrate the products and convert interested prospects into paying customers.

About the Role

As a SaaS Sales Executive, you will be responsible for selling our software products on a subscription or recurring-payment basis.

Your work will start from finding or receiving a potential customer and continue through product explanation, requirement understanding, product demonstration, follow-up, negotiation and closing.

You will also work with existing customers for renewals, upgrades and additional services where applicable.

You do not need to be a developer.

You should, however, be comfortable using software and learning how our products work.

The ability to explain software in simple language is very important for this role.

What Is SaaS?

SaaS means Software as a Service.

Instead of a customer buying and installing traditional software, the customer uses software provided online and usually pays a monthly or yearly subscription.

As a SaaS Sales Executive, your job is to help customers understand the product, decide whether it fits their requirements and purchase the appropriate plan.

Your Main Responsibilities

1. Find Potential Customers

• Identify businesses and organizations that may need our SaaS products.
• Research potential customers and their requirements.
• Generate leads through phone calls, WhatsApp, email and other approved channels.
• Work on leads provided by the company.
• Follow up with existing and old leads.
• Build your own prospect list.
• Identify decision-makers within organizations.
• Maintain a healthy sales pipeline.

2. Understand Customer Requirements

Before recommending a product or plan, you should understand what the customer actually needs.

You will:

• Ask questions about the customer’s current process.
• Understand the problems they are facing.
• Identify the number of users or customers they manage.
• Understand their current software or manual process.
• Identify important features they require.
• Understand their budget and expected timeline.
• Identify who makes the final purchasing decision.
• Match the customer’s requirements with the right product.

The objective is not simply to sell a plan. It is to understand whether the product is actually suitable for the customer.

3. Explain Our SaaS Products

You will learn our products in detail and explain them to customers.

This may include:

• Product features
• Subscription plans
• Pricing
• User limits
• Available modules
• Account setup
• Mobile application features
• Web application features
• Reports
• Integrations
• Support options
• Renewal terms
• Additional services

You should be able to explain these things without using unnecessary technical language.

4. Conduct Product Demonstrations

Product demonstrations are an important part of this role.

You may conduct demos through:

• Phone calls
• Online meetings
• Screen sharing
• In-person meetings when required

During a demo, you should:

• Understand what the customer wants to see.
• Demonstrate relevant features.
• Explain how the software can fit into their daily work.
• Answer basic questions.
• Avoid showing unnecessary features that are not relevant to the customer.
• Explain the appropriate plan after the demonstration.

5. Handle SaaS Sales Conversations

You will speak with potential customers at different stages of the sales process.

This includes:

• New enquiries
• Interested prospects
• Demo requests
• Trial users
• Price enquiries
• Customers comparing products
• Customers waiting for approval
• Customers who previously declined
• Existing customers considering upgrades

You should maintain professional communication throughout the process.

6. Follow Up With Prospects

Follow-up is a major part of SaaS sales.

You will:

• Follow up after product demos.
• Follow up after sending pricing information.
• Check whether the customer has additional questions.
• Understand what is delaying the decision.
• Schedule another demo when required.
• Follow up with decision-makers.
• Maintain follow-up dates in the CRM.
• Continue following up until the opportunity is closed, postponed or lost.

Good follow-up should be useful and professional, not repeated unnecessary messages.

7. Handle Customer Questions and Objections

Customers may have questions such as:

• Why should I choose this product?
• What is included in the plan?
• Can I add more users?
• Is there a mobile application?
• Can I get a demo?
• Can I migrate my existing data?
• What happens after the subscription expires?
• Is technical support included?
• Can I upgrade later?
• Can I cancel or change my plan?
• Why is your product priced differently from another product?

You should be able to answer questions related to the product and coordinate with the appropriate internal team when a question requires technical assistance.

8. Convert Leads Into Customers

Your responsibility does not end at generating a lead.

You will work towards converting qualified prospects into paying customers.

This includes:

• Understanding the customer’s buying stage.
• Presenting the appropriate plan.
• Handling objections.
• Discussing pricing within approved company guidelines.
• Negotiating where permitted.
• Following up on pending decisions.
• Coordinating payment and account activation.
• Completing the sales handover.

9. Subscription Sales

You will work with recurring SaaS plans.

You should understand:

• Monthly plans
• Annual plans
• User-based pricing
• Feature-based pricing
• Subscription renewals
• Upgrades
• Downgrades
• Add-ons
• Additional users
• Additional services

You should be able to explain the difference between plans clearly.

10. Renewals and Existing Customers

SaaS sales does not end after the first payment.

Depending on the assigned responsibilities, you may also work with existing customers.

This can include:

• Renewal reminders
• Plan upgrades
• Additional users
• Additional modules
• Add-on services
• Customer feedback
• Identifying expansion opportunities
• Coordinating with the support team when required

11. CRM Management

Every customer interaction should be recorded properly.

You will maintain:

• Customer name
• Company name
• Contact information
• Lead source
• Requirement
• Current status
• Demo date
• Follow-up date
• Plan discussed
• Expected purchase date
• Sales value
• Conversion status
• Reason for lost opportunities

Keeping CRM information updated is part of the job.

12. Sales Reporting

You may be required to prepare or update:

• Daily sales reports
• Weekly sales reports
• Monthly sales reports
• Lead reports
• Demo reports
• Conversion reports
• Revenue reports
• Follow-up reports

You should be comfortable working with basic spreadsheets and sales systems.

Skills Required

• Good communication skills
• Customer handling
• SaaS sales
• Software product understanding
• Lead generation
• Product demonstration
• Sales follow-up
• Negotiation
• Objection handling
• Closing skills
• Basic CRM knowledge
• Basic computer knowledge
• Email communication
• WhatsApp communication
• Time management
• Good listening skills

Preferred Skills

Experience in any of the following will be an advantage:

• SaaS sales
• Software sales
• IT sales
• B2B sales
• Subscription sales
• Inside sales
• Tele-sales
• Product sales
• CRM sales
• Digital marketing sales
• Website sales
• Business development

Experience selling software subscriptions is particularly useful.

Communication Requirements

Hindi: Good communication required.

English: Basic to good professional communication preferred.

You should be comfortable speaking with customers and explaining software products clearly.

Perfect English is not required.

Clear communication, confidence, listening ability and product understanding are more important.

Education

Graduation in any stream is preferred.

Candidates with relevant sales experience may also be considered based on their skills and overall profile.

Experience

0 to 3 Years

Freshers can apply if they have good communication skills, basic computer knowledge and a genuine interest in software sales.

Candidates with experience in SaaS, IT sales, software sales, B2B sales or subscription sales will be preferred.

Salary

₹20,000 to ₹40,000 per month + Performance Incentives

The final salary will depend on:

• Experience
• Communication skills
• Sales ability
• Product understanding
• SaaS knowledge
• Interview performance

Performance Incentives

This role includes performance-based incentives.

Additional earnings may be available for achieving sales and revenue targets.

Incentives may be based on factors such as:

• New subscriptions
• Revenue generated
• Target achievement
• Upgrades
• Renewals
• Other approved sales activities

The applicable incentive structure will be explained during the hiring process.

Employee Benefits

• Competitive fixed salary
• Performance-based sales incentives
• Additional rewards for achieving targets
• Paid leave as per company policy
• Weekly off
• Product training
• SaaS sales training
• Practical experience with real software products
• Exposure to B2B customers
• Career growth opportunities
• Regular performance reviews
• Support from sales and technical teams
• Professional working environment
• Opportunity to increase earnings through sales performance

Career Growth

A successful SaaS Sales Executive can progress into roles such as:

SaaS Sales Executive → Senior SaaS Sales Executive → SaaS Sales Manager → Business Development / Sales Manager

Growth will depend on performance, sales results, product knowledge, customer handling and ability to take additional responsibility.

Working Schedule

Working Days: Monday to Saturday
Weekly Off: Sunday
Working Hours: 10:00 AM to 8:00 PM
Work Location: Lucknow, Uttar Pradesh

This is an on-site position.

Candidates should be comfortable working from our Lucknow office.

Who Can Apply?

You can apply if you:

• Enjoy speaking with customers.
• Are interested in software and technology.
• Want to build a career in SaaS sales.
• Are comfortable making phone calls.
• Can explain products clearly.
• Are willing to learn new software.
• Can handle regular follow-ups.
• Are comfortable working with sales targets.
• Have previous sales experience.
• Are a fresher looking to start a career in IT sales.

Who May Not Be Suitable?

This position may not be suitable if you:

• Do not want to speak with customers.
• Do not want to make sales calls.
• Are uncomfortable with sales targets.
• Do not want to learn software products.
• Do not want to conduct product demonstrations.
• Do not like regular customer follow-ups.
• Prefer a completely non-sales role.

What You Will Learn

Working in this position will give you practical experience in:

• SaaS sales
• Software sales
• Subscription sales
• B2B sales
• Lead generation
• Customer qualification
• Product demonstrations
• Sales presentations
• Sales negotiation
• Objection handling
• Closing
• CRM management
• Customer follow-up
• Renewals
• Upgrades
• Customer relationship management

A Typical Day

A typical working day may include:

• Checking new leads and enquiries.
• Calling potential customers.
• Understanding customer requirements.
• Conducting product demonstrations.
• Sending product information and pricing.
• Following up with previous prospects.
• Answering customer questions.
• Updating CRM records.
• Preparing quotations.
• Discussing opportunities with your manager.
• Working on pending sales.
• Following up with trial or demo users.
• Working on renewals or upgrades where assigned.

The exact activities may change based on current business requirements.

Performance Expectations

This is a target-based sales position.

Your performance may be measured using:

• Qualified leads generated
• Customer conversations
• Product demonstrations
• Follow-ups completed
• New subscriptions
• Revenue generated
• Conversion rate
• Renewals
• Upgrades
• Sales target achievement
• CRM accuracy
• Customer handling

Targets will be communicated by the management team according to the role and current business requirements.

Important: Skill Test Required Before Applying

Complete the Skill Test First

Before applying for this job, please take the test for the same skill.

1. Take Test

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2. Pass Test

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3. Share Certificate

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Take Skill Test →

After passing the test, share your certificate with us. We will then process your application.

Please complete the skill test before submitting your application.

Applications without the required skill-test certificate may not be processed.

Hiring Process

1. Skill Test

Complete the SaaS Sales Executive skill assessment.

2. Certificate Verification

Share your certificate with our recruitment team.

3. Application Screening

Our team will review your resume, experience and skill-test result.

4. HR Interview

A basic discussion about your experience, communication, salary expectations and career goals.

5. Sales Interview

Discussion about sales, customer handling, SaaS products, follow-ups and closing.

6. Practical Round

You may be given a sample SaaS product or customer situation and asked to explain how you would sell it.

This may include a sample product demonstration or sales conversation.

7. Final Discussion

The final discussion may cover salary, joining date, work responsibilities and other employment terms.

8. Offer

Selected candidates will receive the employment offer.

The hiring process may vary depending on the candidate’s profile.

Important Things to Know Before Applying

This is a real sales position.

You will be expected to communicate with customers, make calls, conduct demonstrations, follow up with prospects and work towards sales targets.

You will also need to learn our products properly.

We are not looking only for someone who can make calls.

We are looking for someone who can understand a customer’s requirement, explain the right product and take the conversation forward.

If you enjoy talking to people, learning software products and working towards measurable sales results, this role may be suitable for you.

How to Apply

Before applying, complete the required SaaS Sales Executive skill test.

Step 1: Take the Skill Test.

Step 2: Pass the test and receive your certificate.

Step 3: Share your certificate along with your updated resume with our recruitment team.

Skill Test: https://certify.softmaji.in/tests

Company: SoftMaji InfoTech Private Limited
Location: Lucknow, Uttar Pradesh